Conflict Resolution and Student Conduct Services

Conflict Resolution Services will...

• Listen to you
• Answer your questions
• Analyze your situation
• Explain university policies and procedures
• Provide information and advice
• Develop options for resolving your concern
• Suggest appropriate referrals
• Assist you in pursuing a resolution

What is the role of Conflict Resolution Services?

• Resolve conflicts at the lowest level possible and foster non-adversarial solutions
• Assist all visitors in receiving fair and equitable treatment within the university system
• Act as an advocate for a fair process, not as an advocate for the visitors or the university
• Listen and consider all sides of an issue in an objective and impartial manner
• Empower visitors to solve conflicts on their own

What does Conflict Resolution Services provide?

• Consultation regarding options for resolution of your conflict
• Coaching on how you can solve your conflict
• Information regarding campus resources, policies, and procedures
• Mediation between willing parties
• Facilitate communication
• Group conflict resolution
• Referrals to other university personnel or university and community resources

What are some typical issues?

• Interpersonal difficulties
• Faculty/student issues
• Staff/student issues
• Supervisor/employee conflicts
• Co-worker disputes
• Roommate disputes
• Inter/intra group conflicts
• Academic matters and appeals
• Disciplinary matters and appeals
• University policies and procedures